Samsung SMT210 to Windows 7 PC, Explorer freezes up..

[Denis]

I have searched the net for an answer, but maybe one of you super techie people can tell me why I can see all of the wifes photos on her tablet but cannot transfer them to the PC.

I connect using the USB cable, my computer sees the files on her tablet. I try to send or copy and paste her photos into a folder on my computer, or an extrernal drive, and explorer freezes up or hangs forever.

Any help appreciated!

[Craftysnapper]

Yea I Dennis I find that explorer in W10 is unreliable and glitchy for transfering files if there not on the main drive and will hang or freeze. Have you tried moving them with another program or importing them then move them with that program

[Denis]

Tried everything that I know of Paul.

It is a Win7 machine, but the same problem is shared across the spectrum of 7, 8 and 10 it seems. we are going to try an SD micro card in the slot and see if we can transfer to that , then the PC via the card reader.

Cheers for answering

[NannyFerret]

Have you tried sending them to Dropbox and then downloading them to your PC, Denis?

Edited September 26, 2016 by NannyFerret

[Black Pearl]

I think you need a bit of Samsung software called KIES

[Denis]

Thanks Robin!

I will give that a try!

[ChrisLumix]

Have you tried Chrome or Firefox? I really don't hear of many people using Explorer these days. And how is your browser relevant to uploading photos anyway?

[Black Pearl]

On 9/27/2016 at 21:26, ChrisLumix said:

Have you tried Chrome or Firefox? I really don't hear of many people using Explorer these days. And how is your browser relevant to uploading photos anyway?

Please read the thread again.

[Denis]

6 minutes ago, ChrisLumix said:

 I really don't hear of many people using Explorer these days. And how is your browser relevant to uploading photos anyway?

 

 

Its not, It is Windows explorer that freezes up when I connect the tablet to the PC, my browser is firefox...

[ChrisLumix]

On 9/27/2016 at 21:33, Black Pearl said:

Please read the thread again.

I have. Question remains..

[ChrisLumix]

Just now, Denis said:

 

 

Its not, It is Windows explorer that freezes up when I connect the tablet to the PC, my browser is firefox...

Not sure what Windows Explorer is - is it related to File Manager?

[Black Pearl]

There is absolutely no reason to be pedantic and rude - it is quite clear and absolutely obvious this thread is talking about Explorer and not the web brouser.

If you're not sure of the difference please see this: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_win_explorer.mspx?mfr=true

[ChrisLumix]

Denis, I now have a vague idea of what the problem is, but no idea how to resolve it, sorry. Only one thought - can your wife transmit them from the tablet to your PC, or at least to an external drive?

[Denis]

Sorry Chris but no, that is the problem. I am going to download BP's suggested kies software.... when I get five minutes to meself that is!

[ChrisLumix]

1 hour ago, Denis said:

Sorry Chris but no, that is the problem. I am going to download BP's suggested kies software.... when I get five minutes to meself that is!

Ah, I thought you were trying to 'pull' the pictures from your wife's tablet (pulling from new to old); whereas 'pushing' from new to old would be different. Older machines often cannot deal adequately - or even at all - with the new, while newer machines can often deal better with the old (at least, that's the case with Macs).