LR and PS Issue

[Phil]

This has driven me mad for a couple of weeks now, I can only assume it is related to Adobe's updates at the time. I'd appreciate any help you can offer.

As you can see from the PS screenshot, using the Save For Web option has increased the saturation. The same is happening with LR, the image on the left is the exported version of what you see within LR.

Photoshop

 

 

Lightroom

[David61]

Hi Phil, don`t know if this will help or not but I never save for the web after using LR6 and PSE 15 as once I am happy with the edit I resize then Save As.

[Clicker]

Are you using  chrome as your browser by any chance?   

[Phil]

On 03/02/2018 at 18:14, David61 said:

I never save for the web after using LR6 and PSE 15 as once I am happy with the edit I resize then Save As.

I use 'Save As' so I can control the file size, besides, Save As is the same. I don't think the problem is the saving, I think it's the way Adobe is displaying the images, colour space etc.

 

23 hours ago, Clicker said:

Are you using  chrome as your browser by any chance?   

Indeed I am.

[JMRead]

Hello Phil,

Tried this myself in CS6;

JPEG  Save as - get both on screen at 100% the opposite of what you get, desaturation and blur

TIFF Save as - get both on screen at 100% both exactly the same.

I've noticed this before and always use Unsharp Mask and Hue/Saturation to get the same images, again at 100%. If that's one of the cloud versions your using looks as though they've over compensated. Or vice versa if you are using an older version.

Cheers

[Clicker]

Sorry Phil I  misread your post on my iPad ...I thought you said the posted image was over saturated . I presume you have checked out all the googled stuff that suggests  reasons for colour shifting may be the profile option in the save to web  drop down menu in Photoshop and that the convert to sRGB box should be unchecked.. I think the default setting is for it to be checked ...Personally I never use the save to web option.

https://interface.missouri.edu/2011/05/10/stop-to-that-save-for-web-color-shift-in-photoshop/

 You've probably tried all this ...  but thought  it at least worth a post ....in case

[JMRead]

Thanks Clicker that works with a JPEG

Cheers

 

[JMRead]

Hello all,

Out of interest I loaded my copy of Ps7 from 2002
To see if it would work on Win10 and if it was as fast as CS6 
And what would happen to a Save As with a JPEG

It does work and works blazingly fast
A Saved As JPEG shows no difference at all
The save for web does a GIF so I didn't bother with that
I did reduce it to 800 x 600 and that shows no difference
This was all done with the 'out of box' program

I do like CS6 but think I wasted my money, I bought into a group licence purchase.
And I only paid £25 for a genuine Ps7, such is life

Cheers

[Phil]

Totally useless!
I've just had the below online chat with an Adobe rep. He took control of my machine, adjusted a few settings, then finishes by telling me it's a trait of the latest versions of LR and PS and I'm stuck with not exporting what I'm seeing in both programs.
This is the latter 2 thirds of the conversation, the first was in a different chat window before he took control.

 

----------------------------------------------------------
Date: 2018-02-06 17:42:54 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR can now have full access to customer's computer.
----------------------------------------------------------
Date: 2018-02-06 17:43:42 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR is performing task: Color Management
----------------------------------------------------------
Date: 2018-02-06 17:44:16 SGT
To: Everyone
From: AMANDEEP KAUR
    please try now
----------------------------------------------------------
Date: 2018-02-06 17:44:27 SGT
To: Everyone
From: Phil Hunter
    Ok, one sec
----------------------------------------------------------
Date: 2018-02-06 17:45:32 SGT
To: Everyone
From: Phil Hunter
    Are you able to see that the colours are different?
----------------------------------------------------------
Date: 2018-02-06 17:45:51 SGT
To: Everyone
From: AMANDEEP KAUR
    yes
----------------------------------------------------------
Date: 2018-02-06 17:47:00 SGT
To: Everyone
From: AMANDEEP KAUR
    could you please create a new test catalog and import some images to it and check them
----------------------------------------------------------
Date: 2018-02-06 17:47:19 SGT
To: Everyone
From: Phil Hunter
    I can try
----------------------------------------------------------
Date: 2018-02-06 17:49:50 SGT
To: Everyone
From: Phil Hunter
    ** New catalogue created ** - Still the same
----------------------------------------------------------
Date: 2018-02-06 17:50:46 SGT
To: Everyone
From: AMANDEEP KAUR
    well if you compare the pictures of lightroom with windows photo viewer slight difference will be there
----------------------------------------------------------
Date: 2018-02-06 17:51:04 SGT
To: Everyone
From: Phil Hunter
    One sec
----------------------------------------------------------
Date: 2018-02-06 17:52:19 SGT
To: Everyone
From: Phil Hunter
    That's Paint not photo viewer. As I said in my initial request, I've never had this problem before
----------------------------------------------------------
Date: 2018-02-06 17:53:13 SGT
To: Everyone
From: Phil Hunter
    It's the same within a borswer too, Chrome or Microsoft Edge
----------------------------------------------------------
Date: 2018-02-06 17:54:13 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR is performing task: Color Management
----------------------------------------------------------
Date: 2018-02-06 17:54:58 SGT
To: Everyone
From: AMANDEEP KAUR
    please restart your machine.
----------------------------------------------------------
Date: 2018-02-06 17:55:13 SGT
To: Everyone
From: Phil Hunter
    What about the chat?
----------------------------------------------------------
Date: 2018-02-06 17:56:15 SGT
To: Everyone
From: AMANDEEP KAUR
    session get's reconnected
----------------------------------------------------------
Date: 2018-02-06 17:56:28 SGT
To: Everyone
From: Phil Hunter
    Ok
----------------------------------------------------------
Date: 2018-02-06 17:56:44 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR has stopped viewing the customer's screen.
----------------------------------------------------------
Date: 2018-02-06 17:58:37 SGT
To: All Customers
From: Bomgar
    A secure encrypted SSL connection has been established.
----------------------------------------------------------
Date: 2018-02-06 17:58:38 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR can now have full access to customer's computer.
----------------------------------------------------------
Date: 2018-02-06 17:59:20 SGT
To: Everyone
From: AMANDEEP KAUR
    now try
----------------------------------------------------------
Date: 2018-02-06 17:59:29 SGT
To: Everyone
From: Phil Hunter
    Ok
----------------------------------------------------------
Date: 2018-02-06 18:00:55 SGT
To: Everyone
From: Phil Hunter
    Still the same I'm afraid
----------------------------------------------------------
Date: 2018-02-06 18:01:43 SGT
To: Everyone
From: AMANDEEP KAUR
    Please allow me 3-4 minutes here
----------------------------------------------------------
Date: 2018-02-06 18:01:56 SGT
To: Everyone
From: Phil Hunter
    No problem at all
----------------------------------------------------------
Date: 2018-02-06 18:01:59 SGT
To: Everyone
From: AMANDEEP KAUR
    Let me check my resources to help you with this
----------------------------------------------------------
Date: 2018-02-06 18:06:42 SGT
To: Everyone
From: AMANDEEP KAUR
    Phil i would like to inform you that this is expected behavior with this version of lightroom
----------------------------------------------------------
Date: 2018-02-06 18:07:03 SGT
To: Everyone
From: AMANDEEP KAUR
    I already changed the monitor profile but that doesn't fixed this issue
----------------------------------------------------------
Date: 2018-02-06 18:07:20 SGT
To: Everyone
From: Phil Hunter
    And Photoshop, that is doing the same?
----------------------------------------------------------
Date: 2018-02-06 18:07:41 SGT
To: Everyone
From: AMANDEEP KAUR
    let me check
----------------------------------------------------------
Date: 2018-02-06 18:09:24 SGT
To: Everyone
From: Phil Hunter
    So how can I reliably edit a photo if what I see in LR is not what will be exported?
----------------------------------------------------------
Date: 2018-02-06 18:10:04 SGT
To: Everyone
From: AMANDEEP KAUR
    you can caliberate your monitor
----------------------------------------------------------
Date: 2018-02-06 18:11:23 SGT
To: Everyone
From: Phil Hunter
    It already is calibrated, and done regularly for a few years now. Even if it wasn't calibrated the 2 images should match, surely?
----------------------------------------------------------
Date: 2018-02-06 18:13:34 SGT
To: Everyone
From: AMANDEEP KAUR
    well ideally this much difference will be there if you compare your images with paint or photo viewer from.
----------------------------------------------------------
Date: 2018-02-06 18:14:39 SGT
To: Everyone
From: Phil Hunter
    I have to say that I'm a little disappointed. There should be no differnce between images, as it has always been in the passed.
----------------------------------------------------------
Date: 2018-02-06 18:17:06 SGT
To: Everyone
From: AMANDEEP KAUR
    I can understand your concern and really apologize for this inconvenience.
----------------------------------------------------------
Date: 2018-02-06 18:18:16 SGT
To: Everyone
From: Phil Hunter
    So I can no longer use either LR or PS for editing my images because the outcome will be different from what I see within the program.
----------------------------------------------------------
Date: 2018-02-06 18:18:43 SGT
To: Everyone
From: AMANDEEP KAUR
    I am not saying that but i think you should calibrate your machine
----------------------------------------------------------
Date: 2018-02-06 18:19:07 SGT
To: Everyone
From: Phil Hunter
    As I've already said, it is calibrated, in fact it was done on Sunday.
----------------------------------------------------------
Date: 2018-02-06 18:20:33 SGT
To: Everyone
From: AMANDEEP KAUR
    ok
----------------------------------------------------------
Date: 2018-02-06 18:23:05 SGT
To: Everyone
From: AMANDEEP KAUR
    please leave the mouse
----------------------------------------------------------
Date: 2018-02-06 18:23:20 SGT
To: Everyone
From: Phil Hunter
    I'm not touching it
----------------------------------------------------------
Date: 2018-02-06 18:24:11 SGT
To: Everyone
From: AMANDEEP KAUR
    what about now
----------------------------------------------------------
Date: 2018-02-06 18:24:18 SGT
To: Everyone
From: AMANDEEP KAUR
    still color difference is there
----------------------------------------------------------
Date: 2018-02-06 18:24:29 SGT
To: Everyone
From: Phil Hunter
    I'll check
----------------------------------------------------------
Date: 2018-02-06 18:26:06 SGT
To: Everyone
From: Phil Hunter
    Yes, there's still a saturation difference
----------------------------------------------------------
Date: 2018-02-06 18:27:48 SGT
To: Everyone
From: AMANDEEP KAUR
    because this is expected behavior.
----------------------------------------------------------
Date: 2018-02-06 18:28:06 SGT
To: Everyone
From: Phil Hunter
    So you can't help me?
----------------------------------------------------------
Date: 2018-02-06 18:33:29 SGT
To: Everyone
From: AMANDEEP KAUR
    well i have already tried possible steps to fix this problem
----------------------------------------------------------
Date: 2018-02-06 18:33:45 SGT
To: Everyone
From: AMANDEEP KAUR
    but changing the monitor profile is not helping
----------------------------------------------------------
Date: 2018-02-06 18:33:53 SGT
To: Everyone
From: Phil Hunter
    Ok, thank you for your help
----------------------------------------------------------
Date: 2018-02-06 18:33:57 SGT
To: Everyone
From: Bomgar
    AMANDEEP KAUR has stopped viewing the customer's screen.
----------------------------------------------------------
Date: 2018-02-06 18:33:58 SGT
To: Everyone
From: AMANDEEP KAUR
    you're welcome
----------------------------------------------------------
Date: 2018-02-06 18:34:06 SGT
To: Everyone
From: AMANDEEP KAUR
    anything else for noW?