Nikon D810 recall

[jeremy rundle]

That was quick

 

Nikon recalls cameras (mine inc) for upgrade to stop white dots in long exposures

[Black Pearl]

Recall!

Hells teeth they're not messing about. I knew about the issue and thought it would be a firmware fix, which it should be but I suppose with the D600 debacle they're not taking chances.

[Black Pearl]

Can't find work of it on the net though?

[jeremy rundle]

Sorry you won't just been told by the Manager of London camera Exchange Plymouth, they got an email this morning

Recall!

Hells teeth they're not messing about. I knew about the issue and thought it would be a firmware fix, which it should be but I suppose with the D600 debacle they're not taking chances.

 

Thats the trouble with rushing things to the market, you are 100% Right

[Black Pearl]

Bit of a nuisance I suppose but better it is sorts quickly and with an upfront reason than all the farce that went into the last recall.

[jeremy rundle]

Pain in the bum for people who don't want/need the hassle AGAIN

[JamWheel]

Better than them ignoring the issue though I suppose.

 

Bit of a pain to be sent back and possibly suggests it is more than a firmware upgrade...

[jeremy rundle]

Yep HAS to go back to Nikon

[jeremy rundle]

Just called Nikon, call them and give them the serial number

[jeremy rundle]

Nikon D810 digital camera service advisory

Dear Mr. Jeremy Rundle,

Our records show that you are a registered owner of a Nikon D810 digital camera.

We would like to inform you that a service advisory has been issued for that product as follows:

To users of the Nikon D810 digital SLR camera

We have received a few reports from some users of the Nikon D810 digital SLR camera indicating that bright spots are sometimes noticeable in long exposures, and in some images captured at an Image area setting of 1.2× (30×20).

After looking into the matter, we have determined that bright spots may occasionally be noticeable when shooting long exposures, and in images captured at an Image area setting of 1.2× (30×20).

Nikon service centers will service these cameras that have already been purchased as needed free of charge to the customer.

Identifying affected products

To check whether or not your camera is one of those affected by this issue, please click theAffected Product Serial Numbers button below and enter your D810 serial number as instructed. Your camera’s serial number will be checked against those of the affected products. If your camera is one of those affected, you will be given additional instructions. If your camera is not one of those affected, you may continue using your camera without concern for this issue.

> Affected Product Serial Numbers

We sincerely apologise for any inconvenience this matter may cause you.

Regards,

Nikon Customer Support

[Black Pearl]

Think I'll go sit and watch dpreview - bet there's a riot when word gets out.

[Black Pearl]

http://nikonrumors.com/2014/08/19/nikons-service-advisory-for-thermal-issue-white-dots-during-long-exposures-with-the-d810-camera.aspx/

[jeremy rundle]

Update

 

Call Nikon

they take details

they send you an email

you complete the form on the link

you get a return label for fully insured return

Turnaround THREE days